Support plans can be designed and tailored to each client’s needs, whether they require daily onsite visits, or just second or third level support if their internal IT services are unable to resolve the issue.
R2 Technology specialises in managing your complete infrastructure system – from your servers through to your printers. With mobile staff at various locations around Sydney as well as in our North Sydney office, we are always able to respond rapidly to any situation that may arise.
R2 Technology takes a proactive approach to maintenance, and strives to identify and neutralise potential problems before they affect your business functions in any way. This is done by a combination of system monitoring, regular onsite visits and remote checkups as well as leveraging our key partnerships with hardware and software manufacturers.
As part of the management process, we implement an on-going maintenance plan to ensure all issues are caught and dealt with before they even become a problem. General maintenance and upgrades can also be performed outside business hours to ensure minimal disruption to your business.
In today’s world, your data is your most valuable asset. That’s why it makes good sense to protect it as best you can. R2 Technology can implement a data back-up and retention policy which will ensure that if disaster were to strike, you would only be a few clicks away from getting back up and running.
On top of the standard onsite back up facilities, R2 Technology also has offsite back up services available which will meet the most stringent of disaster recovery requirements.
Ok, so now your data is secure, but what happens if you can’t gain access to your office? We can also put together a disaster recovery procedure along with management of a secondary location to ensure you can get your core business services up and running as soon as possible.
Having a website is essential in today’s world, and having a great web presence can make all the difference between winning that new project and just missing out. R2 Technology can create and maintain your website to ensure maximum effective exposure for your business. We specialise in e-commerce websites that effectively market products and enable businesses to trade online.
Any time spent waiting is dead time, and dead time is money lost. That is why it is so important to ensure you achieve maximum productivity out of all employees. Using mobile data networks and remote access systems, we can ensure that you and your employees can do business anywhere, anytime – whether it be checking your email before you get to work, on the train or putting the finishing touches on a proposal from a café.
Calling upon our years of experience in the industry, we can assist you in finding a solution for any problem which may arise; whether it be as small as tracking down a more suitable internet service provider or more complex as providing external auditing and advice for the implementation of new procedures in your organisation.
We carry a complete range of all IT related products, including telecommunication and consumer products. Most items can be shipped out the same day, and if the need arises we can complete delivery within hours of an order being placed.
Our in-house design team is able to create a design solution specific to suit your needs. Our team adopts a consultative approach where we will sit down with you, suggest solutions and work towards your desired end result, step by step. You maintain full control of the design process at all times.
Developing and exposing your businesses image to your target market is crucial to its success, and here at R2 Technology, we can help set up a brand identity which flows not only across your website, but through to business cards, stationary, email signatures and even office layouts.
With resources available to program in just about any programming language, there is no project we cannot tackle. Unlike other companies, our management team have all worked in the industry as programmers, and have hands-on experience to back up our qualifications. This ensures that through our management team, you have a suitable link to the programmers who will be able to interpret your needs accurately.